Hi, you're probably here because you've been sent an account invite.

Here's how to accept the invitation and manage the invitee's account:

1. You've received an email from Smilii with the subject, "[Name] has invited you to their Smilii account"
2. In the email body, click "Accept invitation"
   1. Common problem: your browser may tell you: "track.smilii.net doesn’t support a secure connection with HTTPS." Click Continue to site or Continue anyways
3. You'll be redirected to the invitation acceptance page where you can either login if you have an account or register to accept the invite. It'll look like this:
   
   
   1. Common problem: Captcha may not appear and throw an error after logging in or registering. If you experience this, go to https://my.smilii.net and login or register from there with the email that was invited
4. After logging in/registering, if auto-accept didn't work, you'll see another invite confirmation page
   
   
   
5. Click Accept Invite
6. You are now in the invitee's account — if you cannot access a service, page, or product you need, ask the invitee to change your permissions.

How to switch accounts

To switch an account to your available accounts, follow these steps:

1. If you already have access to more than just your own account, upon signing into My Smilii, you'll be prompted to choose an account to login and manage
2. If you're already signed into your own account or an account you already manage and want to switch to a different one:
   1. Click on your profile image from the top right > then Switch Account
   2. Choose the account you want to switch to by clicking the Switch Account button next to the name
   3. You are now managing that account. You can follow from step 2.1 above to switch back to your own or a different account

That's all! If you have any questions, please open a support ticket. Our Happiness Engineers are happy to help.